Privacy Policy
Last updated: March 26, 2026
1. Introduction
Robust Labs LLC ("Robust Labs," "we," "our," or "us") builds AI-powered software products. This Privacy Policy explains how we collect, use, and protect information across our products and services, including our website at robustlabs.xyz and any applications we publish (collectively, "Services").
If you have questions about this policy, contact us at hey@robustlabs.xyz.
2. Information We Collect
Account Information
- Email address (for account creation and communication)
- Password (encrypted — we cannot see it)
- Name (if provided)
- Timezone and locale preferences
Usage Data
- Content you create within our applications (notes, tasks, events, etc.)
- Categories and organizational structures you set up
- Third-party service connections you authorize (e.g., Google Calendar)
Technical Information
- IP address
- Browser type and device information
- General usage patterns (to improve our products)
3. How We Use Your Information
We use your information to:
- Provide and operate our Services
- Process your content with AI to deliver intelligent features (e.g., automatic classification, task extraction)
- Send essential communications (verification, security alerts, service updates)
- Sync with third-party services you authorize
- Diagnose issues and improve our products
We do not:
- Sell your data to anyone
- Display advertising in our products
- Read your personal content unless you report an issue requiring investigation
4. AI & Data Processing
Our products use large language models (LLMs) to provide intelligent features such as content classification, task extraction, and event detection. When you use these features, your content is processed by our AI providers to deliver the service.
Your data is not used to train AI models. AI processing is solely for providing the service functionality you expect.
5. Data Sharing & Third Parties
We use trusted third-party services to operate our products, including:
- Database providers — to securely store your data
- Hosting providers — to serve our applications
- Email services — to send verification and notification emails
- AI providers — to power intelligent features
- Third-party integrations — only those you explicitly authorize (e.g., Google Calendar)
Each service is vetted for security and privacy practices. We do not share your data with anyone outside of what is necessary to operate the Services.
6. Data Storage & Security
- All data is encrypted in transit using HTTPS
- Passwords are hashed using industry-standard algorithms
- Databases are hosted with enterprise-grade security
- We conduct regular security reviews and updates
Data Retention
We retain your data for as long as you have an active account. When you delete your account, all associated data is permanently deleted within 30 days. Deleted content may be held in a recovery state (e.g., trash) for up to 30 days before permanent removal.
7. Your Rights
You have the right to:
- Access your data — view your data within the app, or request a copy by emailing us
- Delete your account — permanently remove all your data from our systems
- Withdraw consent — disconnect third-party services or disable AI features at any time
- Data portability — request an export of your data
For any data requests, contact us at hey@robustlabs.xyz.
8. Cookies & Tracking
We use only essential cookies:
- Session cookies — to keep you logged in
- Preference cookies — to remember your settings
We do not use advertising cookies, third-party analytics trackers, or tracking pixels.
9. Children's Privacy
Our Services are intended for users aged 13 and older. We do not knowingly collect information from children under 13. If you are under 18, please ensure a parent or guardian consents to your use of our Services.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users by email if we make significant changes. Continued use of our Services after changes take effect constitutes acceptance of the updated policy.
11. Contact
Questions about this Privacy Policy? Reach out to us:
Robust Labs LLC
Brooklyn, New York
hey@robustlabs.xyz